If you’re not quite Kim Kardashian or Zappos but you’re getting friend requests from people you don’t really know… then you’re in good company. I’m guessing millions of us who use Facebook have outgrown our Profiles, but it still feel a little silly to have a Fan Page. That’s what makes the latest Facebook news about “Subscribers” so exciting. It’s more genuine than a Fan Page, but you can truly limit your “friends” to people you truly know while still making all kinds of new connections. It may sound confusing, but it’s not. This is why I like social media strategy. But when it comes to social media, it’s not one-size-fits-all for differently individuals, brands and businesses. Here’s yet another way you might be able to customize it for your needs.
Over the next few weeks… everyone will get Facebook’s new Timeline. What is the new profile layout & how can you test drive it now?? Even as a Social Media Strategist, I’m not always sure about all the latest changes until I try them myself. Let’s watch and learn together as I change my profile and find out what all the hubbub is about. Step-by-step video….
Social media is changing our world and the way we do business. Period. Even if you don’t believe me, you better be keeping an eye out for what people are saying about your brand online. A valuable reputation can be torn to shreds in record time if you ignore something that goes viral. This blog will show you HOW to monitor what people are saying about your brand.
I really don’t call 1-800 numbers anymore. I absolutely dislike being left on hold & a recording telling me the company is “experiencing a high volume of calls at the moment”. Ya think?! No… I try to skip 1-800 numbers when possible and utilize social media. I’ve found it to be highly effective and product results. Here are 5 ways you can FIND companies on social media and get some immediate customer service.
If you don’t believe social media is changing the word we live in… think again. Customers are gaining power and a voice through social media that Corporate America simply can’t ignore if it wants to remain relevant and competitive. That includes the airline industry that hasn’t offered REAL customer service in decades. But here’s proof positive that social media is a game changer… even to the most stubborn of industries. Here’s why my hat is off to American Airlines….
I always say that if you don’t want it printed on the front page of the newspaper… DON’T POST IT ONLINE!!
Sometimes people look at me like deer in the headlights.. other times I hear a mumbled comment like, “well, I have privacy settings.” D’oh!! Privacy was so yesterday! Here’s what and (and more importantly) what not to post/tweet.
How do you even begin to find twitter influencers in your area? (In case that sentence has you scratching your head… I’m talking about finding peeps in your neck of the woods who have a lot of quality followers.) Actually… there are a number of web sites out there… but here’s one that is easy and takes absolutely NO tech know-how. I’ve got a video to show you step-by-step how to do it.
Nothing puts a hitch in my git-along like this statement: “Pay to get thousands of twitter followers”. D’oh! Twitter is not a pay to play medium. Sure… social media is an investment. But the investment is your time and at the very least a fee for a consultant to create a strategy for your business (so you don’t waste time). So, how you you LEGITIMATELY get more TARGETED follower… because, let’s face it, you want to be able to capture your niche market, right? Well, let’s dive in….
While in NYC last week to help Tory Johnson with her Media Mania event, I got the chance to meet Peter Shankman. I have a short list of social media gurus I want to meet… and he’s on it. Here’s why he believes you MUST listen to your customers…
I was at the Home Show this weekend w/ family and was blown away by a marketing guy I met there. He sells the Vitamix. Ever heard of one? I hadn’t. So I was AMAZED when this guy said his mixer costs $500 and yet his customers were three deep!!!! Seriously??… I got a mixer under my counter that was probably $25 from Target! So I decided to ask him what makes HIS mixer so special and expensive. What I learned from this traveling salesman blew me away… and I bet it will do the same for you!!

Social Media Strategist
Emmy-Winning Journalist
Speaker / Author / Consultant
CWM Media Inc.
8086 S. Yale, Suite 206
Tulsa, OK 74136
cindy@cindywmorrison.com
(918) 3CindyM or (918) 409-0388